How does it work?
Initial Consultation
We discuss your customer support needs and customize our approach to fit your brand’s voice and values.
1
Platform Onboarding
Our team sets up your account on the Servvus platform, ensuring seamless integration and readiness to assist your customers.
2
Ongoing Support & Feedback
Receive regular updates, insights, and feedback on customer satisfaction and service improvements.
3
Customer Communication
We believe in clear, effective communication. Our team manages calls, emails, and messages, keeping customers informed every step of the way.
We handle the entire returns and exchange process, from customer inquiries to final resolution, ensuring a smooth experience and minimal hassle.
Returns & Swap Management
Our team follows up on resolved cases to confirm satisfaction, fostering strong customer relationships and gathering valuable feedback for continuous improvement.
Satisfaction Tracking
Ticket Handling & Support
Warranty Management
Our experienced team manages customer inquiries and support tickets directly through the Servvus platform, ensuring efficient, timely responses and maintaining a positive customer experience.
Easily handle warranty requests with automated tracking, transparent processing, and clear communication for customers seeking warranty support.
From simple repairs to complete overhauls, we handle the logistics, communication, and organization for fixing or replacing products, all with real-time status updates on the Servvus platform.
Repair Coordination
Why Choose Servvus Full Customer Service?
Dedicated Support Team
Work with a skilled team that understands the nuances of product care and customer satisfaction.
Seamless Platform Integration
All activities are tracked in the Servvus platform, providing transparency and ease of access to both you and your customers.
Cost-Efficient & Scalable
Scale your customer service efforts without the expense of building an in-house team, allowing you to adjust resources as needed.
Complete Customer Care, Powered by Servvus.
Every interaction with your customers is a chance to build trust. Let Servvus handle every step of customer care—from replying to support tickets and processing warranties to organizing and managing repairs.
Fast Ticket Resolution
90%
Instant Response Guarantee
1h
Seamless Warranty Processing
48h
Resolve 90% of tickets within 24 hours for swift, efficient support.
We respond to initial customer inquiries within 1 hour to keep customers engaged and satisfied.
Evaluate and process all warranty claims within 48 hours, minimizing downtime for customers.
Get Started with Servvus
Customer Service.
Ready to Elevate Your Customer Service?
support@servvus.com
contact us:
